When you invest in a high quality E-Bike, you naturally want it to be serviced correctly. If you want to use your E-Bike for years, this means maintenance and maybe some repairs. With our Dutch background, the country that famously houses more bikes than people, we have the knowledge to maintain your E-Bike in the perfect condition and offer your bike its (annual) service check-up.
In our workshop, we work with a first-in-first-out system. This means that the first bikes that come in early in the day, will have our first attention. We try to service all repairs brought in by 10 AM the same day before 6 PM, so you can cycle again that same day.
In some situations, this might be inconvenient for you, for example, if you are located further away from our shop, like Lisbon or Aljazur, or if your bike breaks down and you need to leave with an organized tour the next day. In these situations, you can always call us so we can find a solution together.
If you want to be sure that your bike is serviced the same day, we recommend that you make an appointment in our appointment system. Depending on the time the appointment is booked by you and the work that needs to be done, we aim to have your (E-)Bike serviced or repaired the same day. Appointments made in advance will of course be handled as planned and will take precedence over the bicycles brought in without an appointment.
As soon as your bike is finished, we will contact you by text message or via a phone call. If a repair takes longer than expected we also will inform you. There is no reason to contact us before we reach out to you to ask if your bike is ready.
(E-)Bikes are mechanical structures and, unfortunately, mechanical things can break. An experienced cyclist knows that regular maintenance of a bike will keep it in shape and ensures that it will not let you down at the most inconvenient times. When you let us service and check your (E-)Bike at least once a year in our workshop in Almancil, we will make sure that your bike will stay in the best condition, so you can truly enjoy all your rides. We clean the bike and do a full check-up. When necessary, we repair the bike, grease, oil and adjust everything, with the correct tools and materials of the highest quality. Good (E-)Bike maintenance ensures your bike will last for many years!
Flat tires, rusty brakes, or malfunctioning gears: a dysfunctional bike is very annoying. When something is wrong with your (E-)Bike it is better to take quick action and bring it over to our shop in Almancil. We can check your full bike and repair or replace the broken parts. We strive to repair your (E-)Bike as fast as possible and, in most cases, you can collect your repaired (E-)Bike again on the same day. You are also very welcome when you need help with adjusting your seat or handlebars, or if you want to have your bike checked periodically.
- Test Drive
Because we know what your E-Bike should feel like when driving it and how it needs to act. We start by doing a test drive, to experience how it rides, ourselves. After this we inspect your (E-)Bike on 12 points
- 1. Engine
We check your engine, which we have already started before making the test drive and we will clean and adjust where necessary.
- 2. Battery
We check the battery visually and status of your battery.
- 3. Brakes
Naturally we also check your brakes on the front, the back and the brake levers. We make sure they are not set too smooth or too tight or make any noises.
- 4. Handlebar
We check the bolts and make sure it is in the right position.
- 5. Chain
We check if the chain is still in the right condition and if the tension is still right.
- 6. All around bolts check
We check all bolts on your (E-)Bike and tighten them where needed. Of course we use the proper tools.
- 7. Saddle adjustment
We check if your saddle is still adjusted in the right way and correct if necessary.
- 8. Cables
We visually check the condition of all cables.
- 9. Tyres
We check if the tyres are still in good condition, not dried out or worn out, and if replacement is needed.
- 10. Wheels & Spokes
We check the condition of the wheels and of course the tension of the spokes.
- 11. Lights
We check if the lights are working correctly.
- 12. Specific (E-)Bike maintenance
Every (E-) Bike is different, so of course we check every bike for specific maintenance. Necessary updates we will carry out immediately as well.